Administrator - House Manager

Location: New Berlin, WI

Department: Golden Oaks Home

Type: Full Time

Min. Experience: Manager/Supervisor

Are you hard working, self-motivated, and looking for a way to use your administrative talents are strengths to spread a positive message that helps lives and supports others?

Our team is filled with driven and ambitious individuals collaborating together to change lives! We work hard, but we play hard too! You’ll find our team is equally as creative and energetic as we are hard working. Imagine—you could be joining a company that has been in existence only five years but growing fast and looking for outstanding people to join our team!

*** Having experience in caring for residents with MENTAL HEALTH is important.

The Administrator (New Berlin - House Manager) oversees the daily operations of the group home (CBRF). Directs the development, implementation and monitoring of the home’s activities according to its Program Statement in compliance with DHS 83, OSHA Regulations, and Frontida’s policies and procedures. Responsible for maintaining a safe, clean, and respectful environment for Residents, staff and Resident contacts, and for ensuring that the health, safety, privacy, and welfare of the Residents are promoted and protected with diligence and care.  The House Manager is responsible for representing Frontida well and promoting its culture, which includes our five values:

  1. Tell the Truth
  2. Work Hard
  3. Follow the Rules
  4. Love Others
  5. Have Fun

The successful Administrator should have a history of actively demonstrating Frontida’s culture and exhibiting extraordinary care toward residents.  Must be adept at working independently, must be able to prioritize and organize workload. Should be eager to learn, including accepting and offering feedback. This position requires a sincere dedication to providing support and health services to the elderly and/or disabled populations in a manner that promotes the philosophy and mission of Frontida. Inc. The Residents may need care and assistance at any time, so the House Manager is required to have the ability to stand, lift, bend, stoop, push, and pull. Must be CBRF trained and certified (Within 90 days of start date).

To lead the facility in a manner which maximizes productivity while assuring high quality of care, the Administrator responsibilities include, but are not limited to the following:

  • Supervise and monitor the residents’ personal care, including bathing, meals, laundry,
  • activities, transportation and medication administration.
  • Regularly communicate with and develop relationships with residents, their families,
  • case managers, physicians and other resident contacts.
  • Set priorities for the home and provide oversight, guidance and supervision to the
  • caregivers.
  • Act immediately to resolve any material problems and shortages.
  • Purchases or coordinates ordering materials for the home.
  • Ensures that the proper amount of labor work force is allocated to each shift.
  • Coordinate all details of the admission of new residents, coordination with physician
  • and resident’s contacts regarding paperwork, details, etc.
  • Maintain frequent communications with the Director of Operations to assure the
  • timely passing of critical information.
  • Develop systems and procedures to improve, define, and/or standardize house
  • operations.
  • Actively monitor the home’s compliance with every part of DHS 83.
  • Oversee dietary quality, food prep and delivery.
  • Remain current with industry trends.
  • Communicate to CMUs, and DHS surveyors as needed in the absence of and in
  • coordination with the Director of Operations.
  • Ensure caregivers are properly trained and backup personnel are used to cover for
  • people who are ill or absent.
  • Manage the procedure and distribution of Resident Funds including the accurate
  • reporting to the rep payee and/or applicable resident contacts.
  • Communicate with Maintenance personnel to ensure that the home meets safety and
  • aesthetic compliance.
  • Regularly communicate with all members of Senior Management to ensure
  • compliance with all Frontida, Inc.’s policies.
  • Review all incident reports immediately, report incidents to Senior Management,
  • physicians, applicable resident contacts as necessary. Implement safety measures or
  • interventions as necessary.
  • Effectively delegate responsibilities.
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